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K'OnGuard Program

Caros amigos,

No Kandima Maldives, esforçamo-nos por dar aos nossos hóspedes as férias mais calmas e seguras que alguma vez se poderia imaginar. Melhorámos os nossos padrões de Saúde e Segurança de acordo com os últimos conselhos médicos da Organização Mundial de Saúde (OMS) e mandatos da Autoridade de Proteção da Saúde das Maldivas (HPA) para assegurar que todos os nossos hóspedes tenham uma estadia agradável, segura e saudável. Denominado de K' OnGuard, este programa proporciona uma camada adicional de salvaguardas para lhe dar total paz de espírito durante a sua estadia connosco..

O K' OnGuard é gerido pelo nosso Gestor de Saúde e Segurança com formação internacional que, juntamente com a equipa de inspeção, assegurará que todos os procedimentos estão em conformidade para proteger os nossos hóspedes e o nosso pessoal. Os procedimentos adicionais abrangem os requisitos de segurança e bem-estar em todos os pontos de contacto, incluindo transferências, áreas públicas, restaurantes e cozinhas, bares, quartos de hóspedes, atividades, spa e centros de fitness, e todas as operações de apoio à casa.

Page last reviewed : Tue June 2nd 2020

Here are a few key elements of K’ OnGuard that you should know about:

  • All guests will have their temperatures taken when they arrive and at regular intervals during their stay.

  • All guest rooms will undergo enhanced cleaning protocols with hospital grade disinfectants, UV-C and aerosol sprays. This will include a deep cleaning and sterilization of the frequently touched items in the room, including all surfaces, light switches, door handles, TV remotes and thermostats. The air-conditioning system and carpeting will be sanitized before each new arrival. All room keys will be individually sanitized before being handed to guests. Rooms will be sealed after cleaning for 24 hours prior to the next guest’s arrival.

  • Highly frequented areas of the resorts will be inspected and cleaned three times a day.

  • Hand sanitizers will be available for guests in all public areas.

  • Our guests will be encouraged to practice social distancing and seating will be reduced in our restaurants, bars and at the pools and on beaches. Menus will be available digitally on the Kandima app or via QR code on your personal devices.

  • Guests will be able to choose a contactless check-in using the Kandima app and contact staff at any time through its “Live Chat” feature. This app also allows guests to check menus, order room service and book resort activities, thus minimizing contacts between guests and staff.

  • All staff will undergo a twice daily temperature screening and will regularly wash and sanitize their hands. All staff returning from vacation will be thoroughly monitored prior to being allowed into guest areas.

  • All guest transport vehicles to be fully sanitized after every use. Guest buggies and speed boats will carry hand sanitizers for guests.

  • Kandima’s state of the art in-house medical clinic with European doctors are on standby to provide round the clock medical assistance. The resort has set aside some guest rooms where guests may be isolated under medical supervision if necessary.

  • In order to make sure that our guests are protected against all eventualities in these ever-changing times, we now require that our guests purchase an International Travel Insurance cover before they travel to Kandima. A copy of the travel insurance document must be sent to Kandima at least 48 hours prior to the guest’s arrival.


  • We want to ensure that we leave no shells unturned as we prepare to welcome guests to our island paradise the Kandima way! As a perfect #yourkindofplace, we are ready to Kandimise you to the friendliest, cleanest and, most importantly, a safe environment. Welcoming you yet again from September 1st ‘2020 onwards!

K'NEWS
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